We're here to help. Reach out through any channel below.
We aim to respond to all inquiries within 24 hours during business days. Priority support is available for paid plan subscribers.
Contact support with your account email and we'll unbind your current device so you can activate on a new one. Please allow up to 24 hours for processing.
Make sure you're using the same authentication method (Google or X) that you originally signed up with. If you still have issues, email us with your account details.
Refunds are available within 14 days of purchase if fewer than 100 credits have been used. Email support@neuravision.art with your account email and reason for the request.
Yes. All content generated through Neuravision is yours to use for personal and commercial purposes, subject to our Terms of Service and applicable laws.
Neuravision is open source. Report bugs, request features, or contribute on our GitHub repository.